FAQ

At Gamebuying, returns are easy! You can return your order without any reason in one year after you pay for the order. Please contact Customer Service to process your return. But please notice that because all the items offered by Gamebuying, please understand that we cannot accept any returns unless they are: Dead on arrival Even though all items have been QC before shipment, the damage occurred in transportation is inevitable. If your items are received defective, please contact us within 48 hours of delivery via Customer Service Express. Any products dead on arrival within 5 days after delivery or 30 days after shipment if the delivery date is not traceable (The order shipment date and order notification are provided to you by email). Note: If your product is dead on arrival and the package takes longer (more than 30 days) to reach you, please contact us and offer the available proof of the delivery date within 5 days, we will then process for you according to the policy. In this case, please kindly provide us with proofs as below: a) The photos of original package with front and back sides b) The photos or video of the defective item(s) c) The photos, video or screenshot showing the mal-function of the defective item(s) In a DOA Situation: a reimbursement for return shipping fees is available, provided that: 1) Return the item(s) by ordinary mail (the cheapest way) with tracking number to the nearest Product Drop Off Box (see details below); If the mail service with tracking number costs more, you may choose the one without tracking, please be sure to keep the shipping receipt with you after return. We will process for you upon receiving the screen shot of your receipt. 2) The return shipping fee is less than 60% of the defective item(s) value, and also less than $40 (USD), we will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our CS staff to further confirm it. Unopened If you are dissatisfied with an item for any reason whatsoever, please return them to us, shipping cost both ways will be sole responsibility of customers. We will credit you for the total purchase price, upon receipt of the product. Incorrect item If the products delivered to you is completed different with the one you order and we confirm that the error is on our part, please contact us within 48 hours of delivery via Customer Service Express. We will send you the correct product, replacement product, or replacement parts at no cost to you. For the incorrect item, if you are able to find a use of it and prefer to keep it, you may suggest us and we will offer you a certain discount for buying it. After receiving the incorrect product, please kindly provide us with proofs as below: a) The photos or video of the incorrect item(s) b) The photos, video or screen shot showing the mal-function of the defective item(s) Please contact with our customer service before any returns.
Free Delivery In order to express gratitude to our faithful customers’ support, we will give a free delivery at the moment. Delivery Time Order will be despatched 1 - 5 working days after we receive your payment. In general, it may take several working days for delivery, depending on the different delivery methods (Free Shipping (7 - 21 Business Days) & Expedited Shipping (3 -10 Business Days)) you select. Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified and your order may be delayed by an additional 1 working days. We are not responsible for wrong or undeliverable address. Please make sure your delivery address is correct and deliverable. Order Tracking AIRMAIL Delivery speed: 7-14days. The shipping method will be via Hongkong POST or China post. Delivery service is the local post office such as USPS. AIRMAIL WITH TRACK NUMBER Delivery speed: 7-14 days. The shipping method will be via Hongkong post or China post. Delivery service is the local post office such as USPS. And It have a track number. You can track the order status on : http://www.17track.net/index_en.shtml or your local post office website EMS EXPRESS Delivery speed: 5-10 days. Tracking website: http://www.ems.com/ The shipping method will be via EMS express of China POST. DHL Delivery speed: 3-5 days. Tracking website: http://www.dhl.com/ UPS Delivery speed: 3-6 days. Tracking website: http://www.ups.com/ TNT Delivery speed: 4-6 days. Tracking website: http://www.tnt.com/ Fedex Delivery speed: 3-6 days. Tracking website: http://www.fedex.com/
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. Access to and use of this site are subject to the following terms, conditions and all applicable laws. Please review these terms and conditions on a periodic basis, as they are subject to modification, alteration, or update at any time and at the sole discretion of gamebuying.ecrater.com. If you do not agree to any term or condition, you should not use this site. Trademark Notice gamebuying.ecrater.com is a registered trademark. All other products and company names referenced herein, if any, may be the trademarks of their respective owners. gamebuying.ecrater.com does not authorize the use of any trade name, trademark, registered trademark, logo, or any copyrighted material referenced herein for any purpose whatsoever, including non-commercial applications. Restriction on Use No permission is granted for use the materials, information, text or graphics, and/or to hyperlink other websites with this website, or to use the materials on your website in any way or for any reason without prior specific authorization from gamebuying.ecrater.com. Disclaimer There are certain risks in using any information, software, or products found on internet; and gamebuying.ecrater.com cautions you to be certain that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via internet. Visitors to this website assume all responsibility and risk for the use of this website. Information published on this website is provided without charge as a convenience to visitors, to be used for informational purposes only. NOTHING IN THIS WEBSITE CONSTITUTES A RECOMMENDATION OR ENDORSEMENT OF ANY ITEM, PRODUCT OR BRAND. Limitation of Liability gamebuying.ecrater.com is not responsible for any infections, contaminations, delay in operation or transmission, line failure, errors, omissions, interruptions, or defects arising out of your use of this site or with respect to the material provided and/or contained on this site. In no event shallgamebuying.ecrater.com be responsible for any special, direct, indirect, incidental, or consequential damages, or any other damages of any kind, resulting from whatever cause, including but not limited to loss of use, loss profits, or loss of data, whether in an action under theories of contract, negligence, strict liability, or otherwise, arising out of or in any way in connection with the use of or inability to use the information or materials on, or accessed through, the PS3Xbox360Wii.co.uk Web Site. International Buyers Note: 1) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. 2) Please check with your country's customs office to determine what these additional costs will be prior to bidding / buying.
We are glad that you (referred to herein as "the customer", "you" "your(s)" or "user") have chosen to shop at Gamebuying. We are committed to protecting your privacy online. This page explains how we collect, use and protect the information that you provide to us. We respect your privacy and intend to give you as much control as possible over your personal information. What Information Gamebuying Collects Gamebuying may collect three types of information from customers of Gamebuying: Personally Identifiable Information Device Information Aggregate Information Personally identifiable information is any piece of information which can potentially be used to uniquely identify, contact, or locate you (such as name, email address, postal address, telephone number). Device information is information about the device and its attributes (such as information about how your browser is configured, whether your device has enabled cookies, its Flash settings, the device's identification number and other characteristics about the device); it also may be personally identifiable information in cases where it is associated with the name or other identifier for you. We use device information for purposes such as enhancing your experience and fraud prevention. Aggregate information is non-personally identifiable/anonymous information about customers of Gamebuying (such as frequency of visits to Sites, Site pages most frequently accessed browser type). Aggregate information also may include pages visited along with any navigation and in-page interactions used during each visit. In-page interactions monitored include: clicks and selections, mouse movement, page scrolling, and form fields focused on (specific keystrokes entered into each field are not collected). Aggregate information is used in a collective manner and no single person can be identified by that compiled information. Social Network Login If you choose to use third-party social networking sites, such as Facebook or Twitter, to log into one of our sites that offers that login feature, we may collect information, such as your basic profile information, gender, age, interests, and other demographic and geographical information, from the social networking site you use to interact with our site. If you do not want to share information from your social networking account with us you can either decline to use these features or check your social networking site's current privacy setting options to see what options they provide for limiting disclosures when you use login sharing features. This privacy policy will apply to our use of information collected about you through these offerings. We do not control the privacy practices of your social networking sites. As a result, we want you to be aware that when you use these offerings you may be providing information to both us and the social networking site,and you should review your social networking site's privacy policy to be sure that you know how it will use any data that it collects. Similarly, if you choose to post content from our site through your social networking accounts, you will be sharing information about your activities with your social networking provider. Cookies and Other Technologies Gamebuying uses cookies on Gamebuying. A "browser" or "HTTP" cookie is a unique text file that may be used for data analysis, and enables a web site to tailor information presented to you based on your browsing program. Gamebuying may use browser cookies to personalize your pages at a Site, to remember you when you register for products or services, for fraud prevention, or to track visits to a Site. If you do not want Gamebuying or our partners to deploy browser cookies in your browser when you visit Gamebuying, you may set the browser to reject cookies or to notify you when a web site tries to place cookies in the browser program.Rejecting cookies may affect your ability to use some of the products, features, functions, or services on a Site. But this Site's cookies do not and cannot infiltrate your hard drive to gather any confidential information. Gamebuying and our partners also use other technologies to remember personal information when you use our website, online services, and applications. Gamebuying uses cookies to * speed up navigation * track site usage * recognize customers and customer access privileges * enable selection and purchase products on Gamebuying record your browsing activity and purchases So that we can make your shopping experience in Gamebuying more convenient and provide you with better service. Any electronic image on Gamebuying, such as an ad banner, can function as a web beacon. We may use content or ads from third-party advertising companies that may use cookies and web beacons to measure web page visits or amount of products purchased. Any information these third parties collect via cookies and web beacons is not linked to any personal information we collect. Log Files Gamebuying servers may automatically log aggregate information, such as your IP address, domain name, browser type, date and time of access, and other log file data. This information may be used to analyze trends or administer the Sites. How Gamebuying Uses the Information Collected Gamebuying may use the personally identifiable information you submit for any purposes related to Gamebuying business, including, but not limited to: To understand your needs and create content that is relevant to you; To generate statistical studies; To conduct market research and planning by sending you surveys; To notify your referrals of Gamebuying services, information, or products when you request that Gamebuying send such information to referrals; To improve services, information, and products; To help you complete a transaction, or provide services or customer support to you and to recipients of Gamebuying products; To communicate with customers and with recipients of Gamebuying products; To update customers and recipients of Gamebuying products about services, information, and products; To notify you of any changes with Gamebuying which may affect you; To enforce terms of use on Gamebuying; and To allow you to purchase products, access services, or otherwise engage in activities you select. Your names, identifications ("IDs"), and email addresses (as well as any additional information that you may choose to post) may be publicly available on Gamebuying when you voluntarily and publicly discloses personally identifiable information, such as when you post personally identifiable information in conjunction with a product.You may not be able to change or remove public postings once posted. Such personally identifiable information may be used by visitors of these pages to send unsolicitedmessages. Gamebuying is not responsible for any consequences which may occur from the use of personally identifiable information that you choose to submit to public pages. With respect to surveys, in the event that responses are publicly disclosed, customers will be notified at the time they take the survey. Gamebuying will disclose only aggregate information regarding its customers, which as stated earlier is anonymous information that does not identify any specific individual. Circumstances under which Gamebuying would publicly disclose such aggregate information include, but are not limited to, sharing survey results with the site population, providing data to Gamebuying advertisers on your preferences and/or demographics, and publicizing overall usage data in press communications. Where surveys allow customers tosubmit written comments, and where Gamebuying advises customers of the possibility of such disclosure at the time they take the survey, Gamebuying reservesthe right to disclose any information provided by customers, provided that no personal information identifying a specific customer is disclosed. Participation in surveys is at a customer's option; Gamebuying does not conduct mandatory surveys. Gift Certificates If you choose to send a gift certificate to one of your friends, we will ask you for your friend's name and email address. The gift certificate will be delivered via email. Gamebuying stores this information for the sole purpose of sending this gift certificate. Your friend may contact us at iedwinhot@gmail.com to request that we remove this information from our database. CHOICE/OPT OUT You make the decision whether to proceed with activities that request personally identifiable information, such as online contact us and order forms. If you do not provide requested information, you may not be able to complete certain transactions. Customers who use the personally identifiable information of other customers agree to use such information only for: Using services offered through Gamebuying; Site transaction-related purposes and not for unsolicited commercial messages; Or other purposes that the other customer expressly chooses. Gamebuying encourages customers to evaluate privacy and security policies of any of our transaction partners before entering into transactions or choosing to disclose personally identifiable information. Email Gamebuying will not use the personally identifiable information provided to it online in ways unrelated to the purposes identified in the "How Gamebuying Uses Personal Information" section above without first letting you know and offering you a choice. If you no longer wish to receive direct marketing materials, Gamebuying will provide instructions in its marketing email messages on how to be removed from any lists. Gamebuying will make commercially reasonableefforts to honor such requests. For information about how Gamebuying may share personally identifiable information, please see the Onward Transfer section below. Profile Display Your personally identifiable information may be publicly available through your profile display. You have the option to opt out of publicly displaying your real name by changing your display name under the Sites' customer preferences. Profile Display may allow other customers to see your activities, including purchase and sales content, ratings, and comments. Photographs Customers may have the opportunity to submit photographs to Gamebuying for product sharing, contests, and other purposes to be disclosed at the time of request. In these circumstances, Gamebuying is designed to allow the public to view, download, save, and otherwise access the photographs posted. By submitting a photograph, you waive any privacy expectations you have with respect to the security of such photographs, and Gamebuying use or exploitation of your likeness. All photographs submitted to Gamebuying become the property of Gamebuying and will not be returned. ONWARD TRANSFER With whom may Gamebuying share information Unless Gamebuying has your permission, as otherwise described in this Privacy Statement, or as required by law, such as to comply with a subpoena, Gamebuying only share the personally identifiable information you provide online with other entities that are part of the Gamebuying corporate family and/or outside service providers who may be used to ship products, process credit cards, provide technical support, handle order processing, or otherwise act on Gamebuying behalf. These service providers, which may include our affiliates, are prohibited from using your information for any other purpose, including their own marketing. When Gamebuying uses third parties to assist in processing your personally identifiable information, Gamebuying requires that these third parties establish safeguards to protect the confidentiality of the information that we provide them. Gamebuying may share personally identifiable information with third parties for marketing purposes, but will provide you with choices about disclosures of personally identifiable information for marketing purposes. Please be advised that in certain instances, it may be necessary for Gamebuying to disclose your personally identifiable information without your permission to government officials or otherwise as required by legal obligations. Gamebuying may disclose such personally identifiable information when responding to subpoenas, court orders, or legal process, or to establish or exercise legal rights or defend against claims, including fraud or infringement investigations. Data collected online may be combined with information you provide through other means of communication, such as postal mail or third parties to further carry out the purposes described above under the heading "NOTICE, How Gamebuying uses the information collected regarding customers". In addition, Gamebuying reserves the right to share aggregate information collected from you of Gamebuying, without prior notice, with entities that are part of the Gamebuying corporate family and unrelated third parties. As stated earlier, aggregate information is used in a collective manner and no single person can be identified by such compiled information. If you choose to make information available to other people through instant messages, status updates, group forum discussions or lists, electronic mail messages, bulletin boards, blog postings, or by joining groups or using other networking functions that we may offer on the Sites (either our own or through third party applications such as Facebook, Twitter or YouTuBe), this information will be visible to these third parties. Please take care in deciding what information you choose to make available through these mechanisms, as we do not control the manner in which recipients or persons who may see the information may use, retain, or re-disclose the information that you choose to provide. In addition, if you use third party social networking sites to interact with Gamebuying, we may exchange information with those social networking sites. Whether to use social networking sites to interact with Gamebuying, when that capability is offered, is your choice. In addition, you may restrict the sharing of information from your social networking accounts to the extent permitted by your social networking site's privacy settings. Service Orders To purchase services, you may be asked to be directed to a third party site, like PayPal, to pay for their purchases. If applicable, the third party site may collect payment information directly to facilitate a transaction. None of this information will be captured or stored by Gamebuying. Links to third party web sites Links to third party web sites or widgets to enable sharing of information through social networks on Gamebuying are provided solely as a convenience to you. When you use these links, you leave the Sites. Gamebuying has not reviewed all of these third party sites, does not control, and is not responsible for, any of the third party sites, their content or privacy practices. Gamebuying does not endorse or make any representations about the third party sites, or any information, services, or products found on the sites. If you decide to access any of the linked sites, Gamebuying encourages you to read their privacy statements. The customer accesses such sites at his/her own risk. Bankruptcy or Sale of business Gamebuying reserves the right to share or transfer personally identifiable information and aggregate information to a third party should Gamebuying. ever file for bankruptcy or in the event of a sale, merger or acquisition of Gamebuying, provided such third party agrees to adhere to the terms of this Privacy Statement. DATA INTEGRITY AND ACCESS Should you find inaccuracies in such customers’ information, or desire to close an account or view or remove the personally identifiable information Gamebuying may have regarding you, you may contact Gamebuying through the communication methods described below, or when technically feasible, directly on a Site. Gamebuying will make commercially reasonable efforts to respond to requests for access, updating or removal within thirty (30) days of receiving requests. Gamebuying may decline to process customers’ access, updating or removal requests concerning their personally identifiable information if the requests require disproportionate technical effort, jeopardize the privacy of other customers, are inconsistent with our legal obligations, or are impractical (for instance, requests concerning information residing on backup tapes). SECURITY To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, Gamebuying implements physical, electronic, and managerial procedures to safeguard and secure the information Gamebuying. collects. Gamebuying uses encryption when using the Internet to transfer or receive requested sensitive personally identifiable information. However, Gamebuying does not guarantee that unauthorized third parties will never defeat measures taken to prevent improper use of personally identifiable information. Internal Gamebuying access to customers’ nonpublic personally identifiable information is restricted to Gamebuying administrators and individuals on a need-to-know basis. These individuals are bound by confidentiality agreements. Your passwords are keys to accounts. Use unique numbers, letters, and special characters for passwords and do not disclose passwords to other people in order to prevent loss of account control. You are responsible for all actions taken in their accounts. Notify Gamebuying of any password compromises, and change passwords periodically to maintain account protection. Data Retention We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at iedwinhot@gmail.com and we will deactivate your account and will retain and use your information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. ENFORCEMENT In the event Gamebuying becomes aware that the security of a Site has been compromised or your personally identifiable information has been disclosed to unrelated third parties as a result of external activity, including but not limited to security attacks or fraud, Gamebuying reserves the right to take reasonable appropriate measures, including but not limited to, investigation and reporting, and notification to and cooperation with law enforcement authorities. In the event of a data breach, Gamebuying will make reasonable efforts to notify affected individuals if Gamebuying believes that there is a reasonable risk of harm to you as a result of the breach or if notice is otherwise required by law. If a user has comments or questions about Gamebuying privacy statement, please contact:iedwinhot@gmail.com